Mwalimu Commercial Bank PLC (In-Formation) is a new bank licensed by the Bank of Tanzania to operate as a commercial bank, and is in its final stages of setting up operations. The major shareholders of the bank include Tanzania Teachers; Union(TTU), Teacher's Development Company Limited (TDCL), PublicService Pension Fund (PSPF) and the National Insurance Fund (NHIF).MCB is now seeking to recruit the following vacant positions:-
16. Tellers (3 Positions)
Job Purpose
Reporting to the Head Teller, he or she will deliver high level services to customers he attends to in the banking hall. He/she will respond professionally to the required services and solve or escalate the customer queries i.e. with courtesy, satisfactorily and required promptness taking into account the bank's guidelines and rules; and 'the KYC/AML requirements.
Key responsibilities
• Shall include but nor limited to the following
• Ensure a high level of customer service in discharging the telling duties i.e. receiving deposits and disbursing payments, etc.
• Managing and controlling customer queues.
• Serve customers with courtesy and friendliness. Ensure customer complaints are captured and dealt with or escalated
• Balancing cash and forwarding the till to the strong room.
• To post the ITs from time to time as assigned.
• To generate daily reports regarding conducted transactions, as appropriate ..
• Any other duties as assigned by his supervisor
Minimum Qualifications
• A Diploma or Bachelor's degree in a business related field
• A work experience of 1 year In a Bank, with good exposure to branch operations and customer service.
16. Tellers (3 Positions)
Job Purpose
Reporting to the Head Teller, he or she will deliver high level services to customers he attends to in the banking hall. He/she will respond professionally to the required services and solve or escalate the customer queries i.e. with courtesy, satisfactorily and required promptness taking into account the bank's guidelines and rules; and 'the KYC/AML requirements.
Key responsibilities
• Shall include but nor limited to the following
• Ensure a high level of customer service in discharging the telling duties i.e. receiving deposits and disbursing payments, etc.
• Managing and controlling customer queues.
• Serve customers with courtesy and friendliness. Ensure customer complaints are captured and dealt with or escalated
• Balancing cash and forwarding the till to the strong room.
• To post the ITs from time to time as assigned.
• To generate daily reports regarding conducted transactions, as appropriate ..
• Any other duties as assigned by his supervisor
Minimum Qualifications
• A Diploma or Bachelor's degree in a business related field
• A work experience of 1 year In a Bank, with good exposure to branch operations and customer service.
APPLICATION INSTRUCTIONS:
If you meet above requirements, please send your cover letter (clearly indicating preferred position) and latest Curriculum Vitae (You should not attach copies of certificates or transcripts) through APPLY NOW below or by post office mentioned below to reach us by Wednesday 23rd March 2016.
Only shortlisted candidates will be contacted.
Write to:
Only shortlisted candidates will be contacted.
Write to:
The Chief Executive Officer,
Mwalimu Commercial Bank Plc (In-Foramtion),
P.O. Box 61002, dar es Salaam,
Tel: +255 222775131
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