Relationship Manager

Terms of Reference:

Project:                        Human Development Innovation Fund (HDIF)

Name of Position:       Relationship Manager (2 Positions)

Reports to:                  Deputy Team Leader

Duration:                     2 Years (renewable depending on performance) 

Location:                     Dar es Salaam

Background:

HDIF is a GBP 30 million, 5-year challenge fund designed to encourage innovation and support the scale up of promising approaches in the education, health and water and sanitation sectors, to achieve improvements in the quality and value for money of basic services. 

HDIF will catalyse the development and testing of new models of service delivery, the use of new technologies, the involvement of new providers and the establishment of new partnerships, with a focus on the private sector and public-private partnerships.

Purpose:

The Relationship Manager is responsible for nursing and managing relationships between grantees and HDIF.             

General Tasks:

Under the guidance of the Deputy Team Leader, the Relationship Manager will be responsible for the following tasks:

• Actingas the first point of contact for grantees within the assigned portfolio;
• Supporting outreach activities;
• Reviewing concept notes and supporting documentation to ensure completeness, consistency and adherence to the grant terms;

• Participating in the review and assessment of business plans;
• Reviewing applicants' budgets to ensure that they meet the relevant requirements;
• Preparing documentation for presentation to the Independent Grants Committee (IGC);
• Supporting grantees during and after the contracting phase;
• Managing the contracting process after IGC approval;
• Collecting and reviewing grantee progress reports;
• Analysing grantees' performance and recommending required action;
• Identifying additional TA needs and directing grantees to appropriate support networks
• Conducting field visits to assess progress in the grantee's project implementation, and preparing field reports for action;
• Overall management of the assigned portfolio
• Any other duties as may be assigned by the Deputy Team Leader/Team Leader on a needs basis.

Selection Criteria:

• Relevant University Degree (Business Management, Economics, Social Sciences, etc) preferably at postgraduate level;
• At least 5 years' experience within relevant organisations and programmes, preferably in the private sector (CSOs, NGOs, financial institutions), development partners, or donor funded programmes;
• Experience in M4P, private sector development and innovation an advantage.

Required skills:

• Negotiation and problem solving skills;
• Strong analytical skills;
• Strong team leadership, management and interpersonal skills;
• Ability to work effectively under pressure and to manage competing priorities;
• Ability to liaise effectively with a range of stakeholders, including project partners, donors, private sector, NGOs, and government departments;
• Strong results orientation and commitment to accountability and value for money;
• Strong personal qualities, including integrity, commitment to excellence, equality, openness, inclusiveness, and collegiality;
• Outstanding team player and willingness to learn and support learning of others;
• Fluency in written and oral communication skills in English and Kiswahili is essential.

For more information on careers with GRM, please visit www.grminternational.com/jobs.