Assistant Operations Officer (Teller)

The UTT Microfinance Plc (UTT-MFI) is a public financial institution promoted  by the Government of the United Republic of Tanzania,  under the ambit of the Ministry of Finance. The UTT MFI which commenced its business operations on 1st July, 2013; was incorporated on 28th June, 2013 as a public company limited by shares under the Companies Act (Cap 212), to implement Government policies on the matters relating  to economic empowerment of the majority middle and low income Tanzanians. UTT MFI came into being as a result of the reorganization of Unit Trust of Tanzania (UTT) into three functional and independent companies.

The vision of UTT-MFI is "To be the leading Microfinance provider of quality and inclusive financial services in Tanzania"; while its  Mission is "To provide a sustainable and inclusive customer focused financial services network in Tanzania, thereby stimulating economic growth and empowerment using appropriate technology in a professional and ethical environment."

The UTT Microfinance Plc now invites qualified, competent and energetic Tanzanians with outstanding work ethics and integrity to apply for the following vacant positions:

1. Assistant Operations Officer (Teller)

Ref No. UTT-MFI/TL/0115/12-13

1.1 Reports to: Branch In-charge

1.2 Job Summary:

Operate a teller window to serve  clients, receive cash deposits for loan repayments and disburse cash, verify cash received/paid, offload cash from till, daily cash balancing, deposit cash with designated banks as would be directed by Management from time to time, generate reports, report cash differences and  security conscious.

1.3 Key duties and responsibilities:

i. Receive cash in various forms such as Mobile money deposits, Agent banking deposits, loan repayments, cash from Treasury and any other fees or charges related to loans;

ii. Pay cash to clients as approved  by Competent Authority as per existing financial and credit policies;

iii. Thoroughly verify cash in the physical presence of the other party/customer/ supervisor/other teller (note by note and coin by coin) and where doubts exist inform the concerned parties;

iv. Observes till limits, whenever a teller accumulates cash in excess of the established till limit notify Supervisor or Accountant to offload cash;

v. Count cash on hand and balance the day's accounts. Must ensure that figures and total balances reflected by the system match with physical cash at hand at close of business on a daily basis;

vi. Notify the Supervisor about any cash differences/counterfeit notes. Excess cash must be declared;

vii. Generate teller transaction list which shows all the transactions posted on clients' loan accounts on daily basis;

viii. Generate a teller balance report which shows net cash closed with and a breakdown by totals of amounts received on loan repayments, other deposits like loan refunds, loan recoveries of written off loans, etc;

ix. Note and verify significant information as required by policy/procedure;

x. Maintain favorable members relations through proper handling of all collection and disbursement functions;

xi. Direct customers to appropriate Officers for clarifications only on complex matters or enquiries;  

xii. Perform any other related duties as would be assigned by the Supervisor/ Senior Officers from time to time.

1.4 Qualifications and Experience:

Qualifications: Holder of National Form VI certificate with Ordinary Diploma in Banking, Accountancy or Business Administration or Insurance.

 Experience:   At least 3 years' experience in similar tasks.

 Experience on Teller services from Microfinance or Banking institutions will be  an added advantage

1.      General Conditions:

a)      All the above positions carry an attractive remunerations package;

b)      Entry point will depend on a candidate's qualifications and experience.

2.      Mode of Application:

Ø  All interested persons are required to apply attaching to their applications current Curriculum Vitae (CV), copies of academic certificates & transcript; including names and full communication addresses (including contact phone numbers) of three referees who can testify to the applicant's academic abilities, working experience and character.

Ø  Please send your applications in an envelope clearly marked as "Application for employment at UTT-MFI", quoting the relevant job reference number such that the same reaches not later than 5.00 p.m. on Monday, 23^rd February, 2015 to the following address:-

The Chief Executive Officer

UTT Microfinance Plc,

Sukari House, Ground Floor,

Sokoine Drive/Ohio Street,

P. O. Box 5474,

Dar es Salaam.

Note:  

a.      UTT-MFI is an equal opportunity employer. Candidates from disempowered group are encouraged to apply;

b.      Only short listed candidates will be contacted;

c.       Hand delivered applications will not be accepted;

d.      Applicants are warned not to make phone calls, physical or e-mail enquiries other than applying through the mode outlined above.  Any such breach will result in immediate disqualification.