RELATIONSHIP OFFICER

RELATIONSHIP OFFICER x 5Micro -finance , Kilimanjaro, Tanzania Ref 13715 Jan 26 An international company seeks for Relationship Officer who can contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities

 

Reporting Structure
Reporting To	Operation Manager
Supervision Of
Interacts With	Staff, customers
Job Description	To manage own sales production performance and implementing corrective actions to achieve target objectives Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth). Building a relationship with potential clients by keeping in contact with them and making regular contacts to determine their financial needs and provide support and advise Taking initiative to obtain new contacts/potential customers through innovative means e.g. non-branded personalized flyers and responsible for building networks through known contacts e.g. local employers, referrals Ensure the customer is able to repay the loan Ensure all key business risks are analysed Submit daily collection reports as and when required Review and follow-up of Arrears Reports for own customer base. Review and management of customer portfolio (portfolio size, number of customers, portfolio at risk and arrears total Responsible for collection of the loan application supporting documentation Collection of customer feedback on products and services in order to identify areas of improvement of our products and / or services Ensure that you are presentable at all times.
Candidate Specification
Experience	2 years
Education Level	Degree
Qualifications	bachelor
Software	Ms office application
Equipment	Industry related
Knowledge Of	micro-finance , sales and marketing , networking ,Customer service oriented
Skills To	communication skills, Analytical / Structured thought process,great interpersonal skills, planning skills, organizing skills
Ability To	work under pressure, meet the targets
Personality	Self motivated, hard working
Other	Valid drivers and / or riders License
Organisation
Industry	Micro -finance
Culture	Multicultural
Gender Profile	Mixed
Age Profile	Between 25 and 55 years of age
Terms And Conditions
Employment	Permanent
Location	Kilimanjaro, Tanzania
Remuneration	Between 500,000 and 800,000 TZS

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