Friday, January 30, 2015

RELATIONSHIP OFFICER



RELATIONSHIP OFFICER
RELATIONSHIP OFFICER x 5Micro -finance , Kilimanjaro, Tanzania

Ref

13715

Jan

26

An international company seeks for Relationship Officer who can contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities


 

Reporting Structure
Reporting To Operation Manager
Supervision Of
Interacts With Staff, customers


Job Description
  1. To manage own sales production performance and implementing corrective actions to achieve target objectives
  2. Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).
  3. Building a relationship with potential clients by keeping in contact with them and making regular contacts to determine their financial needs and provide support and advise
  4. Taking initiative to obtain new contacts/potential customers through innovative means e.g. non-branded personalized flyers and responsible for building networks through known contacts e.g. local employers, referrals
  5. Ensure the customer is able to repay the loan
  6. Ensure all key business risks are analysed
  7. Submit daily collection reports as and when required
  8. Review and follow-up of Arrears Reports for own customer base.
  9. Review and management of customer portfolio (portfolio size, number of customers, portfolio at risk and arrears total
  10. Responsible for collection of the loan application supporting documentation
  11. Collection of customer feedback on products and services in order to identify areas of improvement of our products and / or services
  12. Ensure that you are presentable at all times.


Candidate Specification
Experience 2 years
Education Level Degree
Qualifications bachelor
Software Ms office application
Equipment Industry related


Knowledge Of micro-finance , sales and marketing , networking ,Customer service oriented
Skills To communication skills, Analytical / Structured thought process,great interpersonal skills, planning skills, organizing skills
Ability To work under pressure, meet the targets
Personality Self motivated, hard working
Other Valid drivers and / or riders License


Organisation
Industry Micro -finance
Culture Multicultural
Gender Profile Mixed
Age Profile Between 25 and 55 years of age


Terms And Conditions
Employment Permanent
Location Kilimanjaro, Tanzania
Remuneration Between 500,000 and 800,000 TZS

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