Product Coordinator

JOB VACANCIES

THE COMPANY OVERVIEW:

Tanzania Telecommunications Company Limited has been an operator in the Telecommunication Industry for over twenty (20) years providing both fixed and wireless Voice and Data services to various segments of customers in Tanzania.

The Company invites suitable candidates wishing to be part of the evolution of TTCL and its vision to be a leading world class communications service provider in Tanzania to apply for the position mentioned herein. Aspiring candidates must be energetic, results oriented and self driven, with requisite professional qualifications and experience for job and must demonstrate effective team building spirit and ability to fit in the dynamics of competitive business environment.

Applications are invited from suitable and competent Tanzanian Professionals to apply for the following positions currently existing in the Tanzania Telecommunications Company Limited (TTCL).

Position Number:    4101000

Position Title:            Product Coordinator

Responsible to:          Head Product Development

Location:                    HQ

No of Posts:                1

Objective:

To provide support to the Marketing and development team by ensuring issues of service enhancements, new products introductions, products cessations, product modifications etc have clear comprehensive communicated plans for the better customers' management.

Key Duties and Responsibilities:

1. Participate in development of new products/services and capture relevant information to be shared with sales team, support channels, TTCL employees, potential dealers etc for the development of communication plan.

2. Ensure information for service provisioning of new products is disseminated to sales targets such as support channels, regional commercial teams and call centers prior launching.

3. To coordinate training of the new products/services technicalities and its benefits to sales and support channels for the smooth provisioning.

4. In liaison with the Project Management Office, ensure project data base of new products/services is managed perfectly.

5. Provide input to the Marketing Manager to ensure that the product/service is launched to the appropriate target market with all relevant information including customer value statements.

6. Participate in monitoring and management of the TTCL product/service and provide reports upon request. (adhoc, monthly, annual, etc)

7. Provide leadership to the workgroup by mentoring, advising and providing technical expertise

8. Accountable for allocating tasks to the workgroup and monitoring the work for performance and quality assurance

Key Accountabilities:

• · Effective and efficient dissemination of information about new or enhanced products and services to all stakeholders e.g. sells people, customers' e.t.c.

Profile/Key Competencies:

• University degree in Business Administration (Marketing/Telecommunications) or equivalent.

• Must have at least five years experience in (name the area the position is responsible for) or a similar field and be recognized as an expert

• Three (3) years working experience in marketing from a large business organization.
• Good communications and interpersonal skills.

• Ability to plan and coordinate meetings and training to meet deadlines.

• General knowledge of personal computers and basic software applications.

Remuneration:

Competitive and attractive compensation and benefits package including medical and insurance cover will be offered to successful candidates.

Mode of Application:

• Application should be submitted on the Application Form accessible in TTCL website www.ttcl.co.tz

• You are requested to follow the instructions provided in the application form. Failure to comply with the instructions may lead to disqualification of application form.

• The job reference number should be clearly indicated in the space provided on the application form

• If any difficulties when applying contact our system administrator on 022 214 2553, 022 214 2607 during working hours for assistance.

• Closing date and time: On 28^th July, 2014 at 16.30 hrs