Assistant Accounts Executives ~ Paradaise Today

JOB VACANCIES

THE COMPANY OVERVIEW:

Tanzania Telecommunications Company Limited has been an operator in the Telecommunication Industry for over twenty (20) years providing both fixed and wireless Voice and Data services to various segments of customers in Tanzania.

The Company invites suitable candidates wishing to be part of the evolution of TTCL and its vision to be a leading world class communications service provider in Tanzania to apply for the position mentioned herein. Aspiring candidates must be energetic, results oriented and self driven, with requisite professional qualifications and experience for job and must demonstrate effective team building spirit and ability to fit in the dynamics of competitive business environment.

Applications are invited from suitable and competent Tanzanian Professionals to apply for the following positions currently existing in the Tanzania Telecommunications Company Limited (TTCL).

Position No: 4211200

Position Title: Assistant Accounts Executive (Wholesale)

Reports to: Account Executive

Location: Headquarters

No of Posts: 6

Objective:

To assist the Account Executives to profitably manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental.

Key responsibilities:

To assist the Account Executives to develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.

Ensure proper maintenance of customer documentations and records including sales data and monthly bills.

Assist the Account Executives in conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.

Assist the Account Executives for debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.

To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.

Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.

Assist the Account Executives to develop and evolves customer account plans, and sales plans focused on generating new and protecting existing revenue.

Assist the Account Executives to coordinate and preparations of invoices for payments and account settlements for both national and international.

Assist the Account Executives in terms of credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.

Key Accountabilities:

Achieving of KPIs (Key Performance Indicators) as indicated in the annual business plan with focus on:

Sales budget
Revenue budget
Customer satisfaction

Customer Profitability

Cost contentment
Debt Growth/Decline

Profile/Key Competencies:-

Minimum requirement is a Diploma in Business Administration and/ or equivalent qualifications from the recognized institute.

Minimum (2) years experience in sales and/or Service support
Sales revenue plan
Customer satisfaction
Customer profitability
Debt growth/Decline
Sales negotiation skills
Computer knowledge

Remuneration:

Competitive and attractive compensation and benefits package including medical and insurance cover will be offered to successful candidates.

Mode of Application:

Application should be submitted on the Application Form accessible in TTCL website www.ttcl.co.tz

You are requested to follow the instructions provided in the application form. Failure to comply with the instructions may lead to disqualification of application form.