| • To develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans. • Ensure proper maintenance of customer documentations and records including sales data and monthly bills. • Conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc. • Debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy. • To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution. • Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues. • To develop and evolve customer account plans, and sales plans focused on generating new and protecting existing revenue. • Coordination and preparations of inputs for invoices preparations in the system for payments and account settlements for both national and international. • Ensure credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly. | 
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