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Manage the performance at the outstation, owning and managing relationships with relevant internal and external parties.
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Ensure local resources are utilized in such a manner that maximum revenue and productivity can be achieved within given constraints.
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Ensure that all airport activities are delivered safely and securely in compliance with Etihad corporate, local and CAR OPS regulatory standards.
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Establish and manage Service Level Agreements with Ground Handling Agencies.
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Responsible for the delivery and maintenance of Emergency Response and Business Continuity plans.
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Prepare and manage the annual station budget exercising cost-control measures, ensuring that opportunities to optimize airport revenues and reduce costs are identified and delivered.
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Ensure the Performance Management of all team members is carried out in accordance with the Etihad Airways values.
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Ensure that all ground services business is delivered in accordance with the Etihad values.
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Responsible for the development of delay, disruption and diversion plans.
Other ad hoc duties as detailed by the business as and when required
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