Human Resources Assistant, Tanzania

Location: Tanzania
Reports to: Operations Manager

Contract duration: 12 months (with possible extension)

Application instructions: 

Candidates should send their CV and a cover letter (PDF or Microsoft Word format) which outlines their experience and suitability for the role in English by email to: tzrecruitment@tz.bbcmediaaction.org with the title of the position applied for in the subject line before 5pm on Monday 16 February 2015.  Please do not send certificates or other attachments. Applicants with no separate cover letter will not be considered.  These are local posts applicable to people who have the legal right to live and work in Tanzania and national terms and conditions will apply. Only shortlisted candidates will be notified.

Application deadline:  Monday 16 February 2015 by 5pm.

Job purpose:

The Human Resources Assistant will provide support on the administration of recruitment, contracts and performance management processes, the induction of new employees, and the provision of staff development opportunities such as training. S/he also provides support on the provision of salaries and benefits, input on Human Resources policy and practice, and other administrative tasks as needed to support the operations team.   

Main Duties:

• Assist in organising recruitment processes, including contacting candidates and arranging interview times and location
• Maintain the human resource database and employee records and files, including collecting and filing required documents from new employees
• Administer the provision of offer letters, contracts and extensions, and other formal Human Resources documents in the Tanzania office for staff, freelances and interns.
• Process IDs and Business Cards for new and existing staff
• Support the Operations Manager in the administration of visas, CTA's and Work Permits.
• Liaise with medical and life insurance suppliers and assist in the management of related costs
• Arrange in-house staff inductions and training events and a schedule of mandatory training for staff
• Assist in the preparation of the monthly payroll including documenting changes and securing relevant approvals
• Provide recommendations to the Operations Manager regarding the development and administration of human resource policies and procedures
• Any other support as requested by the Operations Manager

Required Knowledge, skills and experience:

University graduate in Human Resources, Business/Public Administration or relevant field.

• Minimum of two years' work experience in HR
• Proven working knowledge of HR including knowledge of legal requirements of employers in Tanzania
• Confident, with a proven ability to use initiative
• Proficiency in spoken and written English
• Proven experience in writing formal reports and minutes, and working with budgets
• Good command of MS Office software including Excel
• Ability to communicate, interact and work effectively and cooperatively with all people from diverse educational backgrounds
• Ability to maintain confidentiality in all aspects of the job

Competencies:

The following competencies (behaviours and characteristics) have been identified as key to success in the job.  Successful candidates are expected to demonstrate these competencies.

• Analytical thinking – Able to simplify complex problems, processes or projects into component parts to explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for problem-solving and/or development.
• Decision making – Ready and able to use initiative, originate action and be responsible for the consequences of the decision made.
• Planning and organisation Able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all relevant factors e.g. deadlines, staffing and resource requirements.
• Resilience – Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.
• Influencing and persuading – Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Communication – Ability to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
• Managing relationships – Able to build and maintain effective working relationships with a range of people.
• Self-development – Able to identify and apply opportunities for learning and development.