Job Title: Quality Manager
Level: 5
Reports To: Site Brewery Manager
Context/Scope:
Tanzania is the largest country in East Africa by geography and by population (approx 42m people, with a growth rate of 2.8%). It is a member of the East African Community whose headquarters is in Arusha in Tanzania. The largest population, however, is in Dar es Salaam, which is the commercial capital. Tanzania is well endowed agriculturally and has vast mineral resources in the western part of the country, where the largest urban centre is Mwanza.
Serengeti Breweries Ltd (SBL) operates exclusively in Tanzania and is the 2nd largest beer company with a market share of 25%. It is an integrated demand/supply business with 3 operational breweries in Dar and Mwanza, and a third one in Moshi, which is situated in the northern part of the country near the Kenyan border. SBL's flagship brand is Premium Serengeti lager, which accounts for 50% of SBL sales volumes. The other beer brands are Tusker, Tusker Malt Lager and Pilsner Lager.
Market Complexity:
SBL operates in a competitive environment and in a vast geography. The main player in the beer industry is Tanzania Breweries Ltd. (TBL), a subsidiary of SABMiller, who until recently were a third party manufacturer of EABL brands Tusker, Pilsner and Guinness. As a result of the cessation of the agreement between TBL and EABL, there is heightened competitive activity in that market.
Context/Scope:
Tanzania is the largest country in East Africa by geography and by population (approx 42m people, with a growth rate of 2.8%). It is a member of the East African Community whose headquarters is in Arusha in Tanzania. The largest population, however, is in Dar es Salaam, which is the commercial capital. Tanzania is well endowed agriculturally and has vast mineral resources in the western part of the country, where the largest urban centre is Mwanza.
Serengeti Breweries Ltd (SBL) operates exclusively in Tanzania and is the 2nd largest beer company with a market share of 25%. It is an integrated demand/supply business with 3 operational breweries in Dar and Mwanza, and a third one in Moshi, which is situated in the northern part of the country near the Kenyan border. SBL's flagship brand is Premium Serengeti lager, which accounts for 50% of SBL sales volumes. The other beer brands are Tusker, Tusker Malt Lager and Pilsner Lager.
Market Complexity:
SBL operates in a competitive environment and in a vast geography. The main player in the beer industry is Tanzania Breweries Ltd. (TBL), a subsidiary of SABMiller, who until recently were a third party manufacturer of EABL brands Tusker, Pilsner and Guinness. As a result of the cessation of the agreement between TBL and EABL, there is heightened competitive activity in that market.
Inflation rates remain high in Tanzania (7.5% expected in F11) and average income per capita is less than 1 USD per day. The GDP growth is estimated at 6.4% and is expected to grow to 7.1% as investment, trade and tourism pick up. There is growing consumer affluence and consumerism, giving rise to greater opportunities in our product categories.
Leadership Responsibilities:
Purpose of Role:
It is charged with ensuring and overseeing quality of raw materials and supplier management as well as management of in processes such as brewing, fermentation and final products.To protect the brand and business image by ensuring quality processes are functioning effectively.
Leadership Responsibilities:
Purpose of Role:
It is charged with ensuring and overseeing quality of raw materials and supplier management as well as management of in processes such as brewing, fermentation and final products.To protect the brand and business image by ensuring quality processes are functioning effectively.
Top 3-5 Accountabilities:
- To provide Quality Assurance/Control Services in beer and spirit processing and build a quality system/culture across the business.
- Ensure efficient and effective laboratory management through reporting of correct results and coordination of processes.
- Maintain consistent product quality and brand distinctiveness.
- Ensuring supplier management through implementation of standards and supplier approval for raw materials, audits and compliance to agree upon specifications.
- Ensuring quality management systems are applied in the various supply processes, e.g. ISO and Food Safety.
- Monitor verification methods for compliance to plant hygiene standards and pest control programmes.
- Ensuring effective environmental management through minimising on all emissions from the effluent treatment plant.
Qualifications and Experience Required: Qualifications:
- BSc in Food Science – Technology, Chemistry or Biochemistry.
- Trained auditor certificate for QMS, HACCP, EMS & OHSAS.
Experience:
- Minimum of 5 years experience in production or quality assurance environmental and safety management systems within middle management level.
- In-depth knowledge and understanding of quality systems, brewing and packaging processes and legal requirements to the food industry.
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