SUPPORT SERVICE MANAGER at World Vision Tanzania

SUPPORT SERVICE MANAGER
Reference : 131-10N29005
Location: Africa - Tanzania
Town/City: Dar es Salaam
Application Deadline Date: 31-Oct-14
Category: Support Services
Type: Fixed term, Full-time
International Role
Job description
Purpose of the position:
Incumbent will organize and supervise the administrative activities to facilitate the smooth running of Dar es Salaam Program Development Division Office and ensure the efficient functioning of several functions such as support services (procurement, logistics etc), Information Communication and Technology (ICT) and finance.
Observe mission and core values of World Vision and demonstrate a quality of spiritual life that is an example to others.
Major Responsibilities
1.    Oversee procurement, ICT, finance and administrative functions in the Dar es Salaam office, ensuring compliance to WVs policies, procedures and agreed standards.
2.    In consultation with the Associate Director for SS (ADSS), lead the process of sourcing credible suppliers and vendors for goods and services in close partnership with the Finance division, National Office and Dar Office Procurement committee. This includes sourcing quotations, submitting tender documents, analyzing supplier bids etc in line with WVs policies and standards.
3.    Liaise and build relationships with key senior government officials from line ministries such as Immigration and Labour, and Professional bodies such as TRA and other standard and regulatory Bureau to ensure WVT secures timely services.
4.    Link NO Supply Service team with vendors, regulatory bodies, clearing and customs authorities, vendor verification and vetting.
5.    In consultation with the ADSS, organize a price survey of most commonly procured goods and services to ensure market trends are identified and WVT maintains competitive purchasing practices.
6.    Manage and maintain proper utilization of assets, utilities in Dar office and work with security and cleaning firms.
7.    Provide supervision and oversight to the procurement officer, the Secretary/Administration officer, ICT officer and Senior Finance Officer to, ensure their functions are well understood, organized and executed on time and with the highest level of professionalism and service.
8.    Ensure all logistic arrangements are done on time for all visitors to Dar es Salaam.
9.    Facilitating various appointments with government officials both technical and political.
Core Capabilities
1. Achieving Capabilities.
•    Archiving quality results and Service.
•    Practicing accountability and Integrity.
•    Communicating information effectively.

2. Think Capabilities
•    Think clearly, deeply and broadly.
•    Understand the Humanitarian Industry.
•    Understanding WVs mission & Operation.
•    Practicing innovation & Change.
3. Self- Managing Capabilities
•    Demonstrating Christ-Centre life and Work.
•    Learning for growth and development.
•    Maintaining work/ Life balance.

4. Rational Capabilities.
•    Building collaborative relationships.
•    Practicing gender & Cultural diversity.
•    Influencing individual & groups.
Other Competencies/Attributes:
•    Must be a committed Christian, able to stand above denominational diversities.
•    Must be able to provide spiritual leadership within but not limited to chapel and daily devotions;
•    Must have outstanding oral and written communications and relationship skills and;
•    Must be willing to perform other duties as required.

Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
•    Minimum Qualification required: Bachelor degree in Commerce or similar (preferably with a specialization in management) from a recognized Tanzanian or international training institute. MBA Qualification will be preferred.
Experience: Special Knowledge & Qualifications:
Important:
•    Experience working in a medium-to-large organization office management functions.
•    Experience in developing and managing effective relationships with suppliers, vendors and government stakeholders, including managing supplier contracts.
•    Highly experienced in negotiation strategies and tactics
•    Strong understanding of supply chain management processes
•    Strong communication skills with suppliers and internal customers
•    Experience with the laws and regulations of the Tanzania Government in regards to procurement.
•    Demonstrated experience managing finances with a high degree of transparency.
•    Demonstrated evidence of a high degree of integrity, transparency and accountability.
Preferred:
•    Candidates with formal training and relevant qualifications for the position will be favored. Candidates with experience in Office Management, logistic, or procurement processes will be preferred.
•    Other skills & Abilities: Excellent computer skills including Word, Excel and PowerPoint skills. Excellent customer service and communication skills. Excellent command of Swahili and English both written and verbal skills. Ability to build networking with various stakeholders and suppliers, Strong skills in developing accountable and transparent processes and a character that demonstrates a high level of integrity and honesty.
Working Environment / Conditions:
•    Work environment: Office-based in Dar es Salaam
•    Travel: 10 %.
•    Out the office assignments: 20%

How to apply:
Interested candidates who meet the above criteria should submit their applications letter (addressed to People and Culture Manager) together with an updated CV and copies of relevant credentials, contacts and three referees one of them being a church leader to wvt_jobs@wvi.org . before 31th Oct 2014