Tuesday, September 9, 2014

Key Account Manager Job at Tigo Tanzania


Key Account Manager Job at Tigo Tanzania
Responsible for generating revenue by closing sales. Sells products and services directly to the company's larger customers primarily via face-to-face contact. Develops strong relationships with these accounts to ensure sensitivity to the customer's needs, concerns, and emerging requirements.
Key Responsibilities

1. Achieve the desired revenue  target & Gross addition
 • To achieve agreed growth rates from Corporate accounts in line with the Business Enterprises business plan.
 • Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan.
 • Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan

2. Managing  Key Accounts
 • Develop, implement and control account development plans to maximize new and repeat sales from the accounts
 • Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
 • Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database

3.Customer Retention
 • To achieve agreed retention targets within an existing corporate sector account portfolio.
 • To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
 • To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
 • Ensure bills are paid as per the agreed credit policy

4.Credit Control
 • Ensure activation forms are verified prior to account opening
 • Ensure all the bills are paid as per the credit policy
 • Highlight credit risks and advice management accordingly and timely
Position Requirements

• University degree in marketing /communication
• 2+ years of experience in account acquisition/management.
• Proficiency with the MS Office Suite including Microsoft Word, Excel and Power Point



Related Posts:

  • Marasa Africa Kenya Jobs Oct 2012 Marasa Africa - Kenya is part of the tourism division of Madhvani Group, a leading International Industrial group in East Africa, with strong presence in leisure related activities in Kenya.  It urgently requires suita… Read More
  • PEACE BUILDING PROJECT OFFICER-JUBA PEACE BUILDING PROJECT OFFICER-JUBA Catholic Relief Services is a global non-governmental Christian humanitarian and development organization with a special focus serving the needs of disadvantaged populations … Read More
  • Public Procurement Oversight Authority Capacity Building Officer II, Capacity Building Officer II,  REF: CBO/7/2012 (1 Position) Duties and responsibilities shall include assisting the manager (capacity building) in developing and maintaining relevant databases on various metrics includi… Read More
  • Executive Officer, Faculty of Health Sciences Aga Khan University was established in 1983 as an international university with an objective to promote human welfare in general, and the welfare of the people in the countries in which it operates, by disseminating knowl… Read More
  • Coordinator, Finance based in Tanzania Aga Khan University was established in 1983 as an international university with an objective to promote human welfare in general, and the welfare of the people in the countries in which it operates, by disseminating knowl… Read More

0 comments:

Post a Comment