Fleet shift manager - Cabin

Ref

UKLHR2245

Region

UK - Heathrow

Location

London - Heathrow

Category

Engineering

Exciting opportunity to join Cabin Maintenance as Fleet Shift Manager Use your leadership skills to deliver excellence for the customer in the fastest developing, most exciting area of Engineering.

Job Description

Closing Date: 17 July 2014

 

Job Purpose

 

As a leader in Engineering, lead, develop and motivate a team with the capability to deliver a safe and professional engineering operation to defined business and performance metrics.

 

Role models collaboration across the wider engineering business.

 

Job Dimensions/Measures

• Expenditure    Direct    £20m                 Indirect  £0m
• Revenue        Direct    £20m                  Indirect  £20m
• Manpower      Direct    Up to 10 TMG's  Indirect  Up to 100 permanent staff

Ability to work on a 24/7 shift basis.

Principal Accountabilities

• Provide a safe working environment, drives and maintains safe and secure working practices with professional standards of work and housekeeping
• Delivers shift performance on quality and safety, operational and customer, financial and commercial, and colleagues
• Drives engagement and builds effective relationships with colleagues, stakeholders and partners by role modelling and embedding leadership and brand behaviours
• Building and maintaining effective employee relationships with trade unions, key stakeholders and customers
• Deliver daily shift performance with cost effective utilisation of resources across the business units
• Maintaining establishment and capability for shifts to support operation and finance plans
• Understands colleague performance, set and manage clear expectations
• Development of colleagues' skills, capabilities and qualifications to support the operational requirements and talent pipeline for engineering
• Enables, empowers and embeds continuous improvement that delivers value added change

Key Interfaces

• Engineering Planning
• Training
• Quality
• Finance
• Operations

The Individual

Skills

• Confident whilst remaining authentic, insightful and challenging
• Separate facts from emotions when making decision for the business
• Confident and engaging communicator with the ability to present concepts and ideas to a variety of audiences and achieve buy in and delivery
• Ability to develop and utilise your team to their full potential
• Utilises structured problem solving skills to make fact based decisions in a complex operational environment.
• The ability to challenge the status quo and implement new ideas
• Self aware and emotionally intelligent
• Understanding own development needs with ability to ask for help
• Ability to adapt your leadership style to different situations

Qualifications

• Demonstrable structured leadership training is desirable
• An appropriate technical qualification is desirable

Experience

• Through effective leadership styles, lead and manage a team to deliver high performance in an operational environment
• Use of proven communication skills, engaging and influencing to deliver business objectives
• Identifying, leading and empowering change in an operational or service environment
• Demonstrates resilience in achieving business change requirements, performance metrics and team development
• Has coached and identified development areas for self and team

Expertise

• Broad business understanding including aviation
• Working knowledge of Engineering's integrated processes and systems
• Working knowledge of BA policies and procedures
• Working knowledge of H&S legislation
• BA absence management, disciplinary and grievance policies

Application Process

All applicants are required to submit their CV and answer the following questions. Please prepare your answers in advance:

• Please describe what motivates you to apply for this role and why you want to work in this area of the business? (Max 250 words)
• Please describe how you believe this role can positively impact the BA customer (Max 250 words)

Apply now