Community Liaison Assistant Job at US Embassy in Tanzania

CLOSING DATE OF THE POSITION: July 16, 2014

ALL ORDINARILY RESIDENT (OR) APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION. 

The US Embassy is seeking an individual for the position of Community Liaison Assistant in the Management section. 

BASIC FUNCTION OF POSITION 

The incumbent assists the Community Liaison Office Coordinator(s) (CLO) in developing and maintaining key contacts and managing information that benefit the morale and welfare of the entire mission. Serves as a main point of contact for all CLO-organized activities within the Embassy, around the country and throughout the region. CLO Assistant will assist CLO in promoting and implementing cross-cultural activities, providing expert advice on Tanzanian culture and language to the mission staff and their family members, maintain CLO daily operations and yearly reports, and assist in all CLO trips and social functions.

MAJOR DUTIES AND RESPONSIBILITIES:40%

The CLO Assistant aides the CLO(s) in development, implementation, and administration of all cultural and social activities hosted by the Community Liaison Office (Fall Newcomers' Orientation, US Embassy Halloween Party, CLO trips, etc.) Acts as the liaison between the mission and members of the host government or cultural and social organizations participating in or hosting events for the benefit of our community. Assist the CLO in implementing and executing all events organized through the CLO, including researching and negotiating special offers, resolving potential problems and overseeing aspects of actual trips or functions. Attends and works the major community events: Christmas, Halloween, and Easter.

 30%

Maintains working relationship with all Embassy sections, the FSN Association, and other interest or community organizations within the Mission. Is a liaison between CLO and GSO warehouse FSN staff for event support and with local vendors including printing houses, publishers, nurseries, travel agents, etc. for CLO-related activities.

 20%

Works closely with CLO in information, media, and general office management. Prepares welcome packages for new officers and visitors, maintains check-in and briefing information for new officers, orders supplies, and processes vehicle and supplies requests. Helps design and distribute posters and flyers, and compile information for announcements and newsletters.

 10%

Manages regular reports mandated by offices such as Family Liaison Office (FLO), Overseas Briefing Center (OBC), and the Office of Overseas Schools (OOS). Updates procedures and helps collect data for yearly reports including, but not limited to: CLO Activity Report, Family Member Employment Report (FAMER), Overseas Childcare Report, Office of Overseas School Summary Report, and the Post Info To Go (PITG).

QUALIFICATIONS REQUIRED

All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item.

1. Education: 
   University degree in Social Science or Public Relations is required plus 2 years of experiece on tourism, travel or customer service OR 2 years general college studies and 4 years of experience in tourism, travel or customer service.
2. Prior Work Experience: 
   At least two years of experience in event planning and management or travel and tourism fields, with an emphasis on group travel, and large scale event planning.
3. Language Proficiency: 
   Levels IV (fluent) in English and Level III (Good Working Knowledge) Kiswahili (speaking, writing and reading) is required.
4. Knowledge: 
   Must have an in-depth knowledge of the host country and region—including the local history, culture, religions, and customs. A strong understanding or experience in customer service, travel, and/or event planning are required.
5. Skills and Abilities: 
   S/he must be able to communicate effectively and efficient with employees from all segments of the mission. The position requires daily contact with all levels of employees. S/he must be able to negotiate, problem solve, and troubleshoot, often under time/pressure constraints. CLO assistant must be able to multi-task and respond to urgent and important deadlines. Data management and strong organizational skills are crucial. Computer skills are required.

SELECTION PROCESS

When fully qualified, US Citizen Eligible Family Members (USEFMs) and US Veterans are given preference. Therefore, it is essential that the candidate specifically address the required qualifications above in the application. 

ADDITIONAL SELECTION CRITERIA

1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy. 

TO APPLY

Interested candidates for this position must submit the following for consideration of the application:

1. Universal Application for Employment as a Locally Employed Staff or Family Member (DS-174). A hard copy of the application form (DS-174) is also available at the American Embassy, gate 3; or
2. A combination of both; i.e. Sections 1 -24 of the UAE along with a listing of the applicant's work experience attached as a separate sheet; or
3. A current resume or curriculum vitae that provides the same information found on the UAE (see section 3A below for more information); plus
4. Candidates who claim US Veterans preference must provide a copy of their Form DD-214 with their application. Candidates who claim conditional US Veterans preference must submit documentation confirming eligibility for a conditional preference in hiring with their application
5. Any other documentation (e.g., essays, certificates, awards) that addresses the qualification requirements of the position as listed above.

3A. If an applicant is submitting a resume or curriculum vitae, s/he must provide the following information equal to what is found on the UAE. 

Failure to do so will result in an incomplete application.

A. Position Title
B. Position Grade
C. Vacancy Announcement Number (if known) 
D. Dates Available for Work
E. First, Middle, & Last Names as well as any other names used
F. Date and Place of Birth
G. Current Address, Day, Evening, and Cell phone numbers
H. U.S. Citizenship Status (Yes or No) & status of permanent U.S. Resident (Yes or No; if yes, provide number) 
I. U.S. Social Security Number and/or Identification Number
J. Eligibility to work in the country (Yes or No) 
K. Special Accommodations the Mission needs to provide 
L. If applying for position that includes driving a U.S. Government vehicle, Driver's License Class / Type 
M. Days available to work
N. List any relatives or members of your household that work for the U.S. Government (include their Name, Relationship, & Agency, Position, Location) 
O. U.S. Eligible Family Member and Veterans Hiring Preference 
P. Education 
Q. License, Skills, Training, Membership, & Recognition
R. Language Skills 
S. Work Experience
T. References

SUBMIT APPLICATION TO

American Embassy
Human Resources Office
P.O. Box 9123
Dar es Salaam

POINT OF CONTACT

Telephone: 229 4000, Ext: 4137/4148/4233/4024
Fax: 2294726

CLOSING DATE OF THE POSITION: July 16, 2014.