CB is a leading Commercial Bank in the East Africa region. The main business sectors are in Retail Banking, Corporate Banking, Treasury and Mortgages. The Bank is also supported by Human Resources, Finance, Information Technology, Risk Management, Credit, Audit, Marketing and other support functions. KCB's Vision is to be the best bank in the Region. Its Mission is "To consistently deliver quality financial products and services in the interest of all our stakeholders through best business practice in the dynamic markets in which we operate". The Bank commands a large banking network and as a player in the global financial market, maintains working arrangements with correspondent banks throughout the world.
The following vacancies are currently available;
Head of Retail Sales
Job Ref: RB192012
The Position
Reporting to the Director, Retail Banking the Head of Retail Sales will focus, drive, co-ordinate, monitor and review Personal Banking Sales activities across the bank network and between the regions and head office support units so as to ensure agreed growth in the Personal Banking sector Products is met and exceeded.
Key Responsibilities
- Develop sales strategies for specific product channels, customer segments and regional segments with an aim of achieving growth and profitability targets.
- Establish and manage all checks off relationships between the bank and Corporates including agreeing on the terms and conditions of the scheme arrangements.
- Establish product campaign targets, focusing and driving the entire sales team and personal bankers towards achieving and exceeding the set targets including monitoring, review and communicating of performance to individuals, branches and units within the bank.
- Forecast, plan implement and monitor all regional sales, cost and expenditure activities within set budget and proactively and promptly device remedial actions to minimizes the variances between the budget and actual performance.
- Champion customer focus and create a customer centric team focuses on new ways to improve quality against key organizational objectives such as customer service, productivity or TAT.
- Responsible for managing opportunity and Risk associated with direct sales unit. Develop, rollout, maintain and where applicable recommend procedures and controls that meet/strengthen the requirements of KCB Group policy, standards, country laws and regulations.
- Ensure seamless bank's operations and adherence of procedure standards and that all products meet the set criteria
- Review and evaluate Personal banking product proposition with a view to make improvements to exceed dynamic customer needs, changing economic landscape and competitor activities.
- Coach, mentor and develop a high performing team with clear responsibilities and accountabilities. A key ingredient being inculcation of a performance management framework
The Person
- University Degree in a Business Related field from a recognized institution. Those with an MBA or a Diploma in Banking (AKIB/ACIB) will have an added advantage.
- Minimum of 5-6 years proven experience in Sales, Credit and Bank operations
- Experience in managing sales representatives and commission sales
- Experience in resolution of customer complaints/relationship management
- A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
- Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
- A good understanding of risk and credit policies and procedures.
- Strong leadership skills with demonstrated competences in championing high performance management.
- Excellent planning, Organization, problem solving and analytical skills.
Operational Risk Manager
Job Ref: RISKO42012
The Position
Reporting to the Head of Operational Risk the manager will be responsible for the development and implementation of operational risk management systems to support the operational risk management tools.
Key Responsibilities:
- Develop and implement tools, for identification, assessment and monitoring of operational risks in line group operational risk management policy i.e. self-assessment (RCSA), loss data management (LDM), Key Risk Indicator and Control testing procedures.
- Day to day Operational risk management process through conducting risk workshops with business to identify, assess, manage, monitor and report risks on a continued basis.
- Ensure that implemented ORM systems are in line with KCB system development life cycle as per KCB Information Security policy.
- Evaluate ORM systems requirements and changes to support a robust automated ORM environment.
- Design flexible mapping between multiple data hierarchies for intelligent MIS reporting purposes for senior management reporting in consultation with operational risk managers.
- Design extraction and analysis of unified metadata architecture for easy restructuring of data from disparate systems using ETLs to make meaningful MIS data.
- Oversee development of business continuity plans for developed solutions in line with existing policy including system documentation (source codes) and data base design.
- Management and maintenance of operational risk management database and operational risk management portals.
The Person
For the above position, the successful applicants should have:
- A Bachelor's degree in Computer Science, Information Technology or related discipline. A Msc. in Information system will be an added advantage.
- Full understanding and command of SQL programming language and fourth generation language C sharp or VB.net programming language.
- Prior experience with database management especially oracle or SQL Server 2005/2008.
- Experience in Application Development and Web Development
- Three years working experience in object oriented programming. (preferably using .NET framework)
- A certification in Database management of application management.
- Good understanding of operational risk management in the context of Basel II framework and Group operational risk policies and procedures.
Market Risk Anaylst
Job Ref No RISK01/2010
1 Position
The Position
Reporting to the Head Market Risk, the Market Risk Analyst will be responsible for ensuring that market risks are effectively measured, monitored, allocated, controlled and reported as well as providing support for maintenance of the risk management system for KCB and its subsidiaries.
Key Responsibilities
The major responsibilities of this position will be:‐
- Implementation of a Middle Office / Market Risk System for the KCB Group.
- The establishment of Entity VaR, business unit VaR's and associated trading limits and triggers thereby ensuring these are appropriately calibrated to capital allocations and budgeted P&L. Authorization of headroom allocations and motivation for increased limits on basis of risk‐reward relationship.
- Daily risk reporting, analysis and commentary including weekly review of backtesting failures. This includes VaR measurement, VaR proxy decisions, collating of historic data, discussion of risk positions and changes with traders, monitoring, reporting and reviewing of established limits , design and implementation of appropriate market risk reports, ALCO reports, economic capital reporting etc.
- Ensuring the accuracy of the mark‐to‐market pricing models and liaison with market risk methods for assistance on quantitative matters.
- Support the development of a Group market risk framework and policy to include the above, models, limits, stress testing and scenario analysis
- Profit & loss attribution analysis, provision reporting, price verification and liaison with finance on reconciliation of reported results.
- Review and research of economic indicators and discussion of positioning ahead of possible market moves to maximize / minimize risk‐reward.
- Implementation of Basle II and liaison with CBK
The Person
In order to be considered for the above position all applicants should have:‐
- Minimum of an upper second class first degree from a recognized university preferably in a financial engineering, actuarial science or mathematical discipline
- Professional qualifications i.e. CFA, CPA, ACA, ACI, PRM or already enrolled to attain one of the above qualifications
- At least 3 years experience in banking or in a financial institution, with at least two years exposure to market risk or the treasury function.
- Exposure to valuation of financial instruments and IAS39
- Ability to multi task, network and to be able to communicate with people at different levels
- Be focused on delivery and results within deadlines
- Proven analytical skills and ability to analyze & evaluate financial reports
- Ability to co‐ordinate tasks and people and to be able to work individually or to work in a team and provide on the job training when necessary
- Understand the products traded in a treasury/derivative environment and the treasury processes (front office, middle office, back office, risk)
- Good knowledge of office automation skills (VBA) and the Microsoft office suite
Corporate Relationship Manager, Mortgage Medium Corporates
Job Ref: MTG032012
The Position
Reporting to the Head, Medium Corporate Mortgage Business, this position will be responsible for the growth, profitability and relationship management of a designated corporate mortgage business whilst ensuring Implementation of an effective risk management framework
Key Responsibilities:
- To be the principal point of contact for the Bank's relationship with a designated portfolio of corporate mortgage customers.
- Market for and develop new business for mortgage products.
- Grow Corporate Mortgage revenues while increasing approved facility utilization.
- Maintain a good loan book, ensure accounts out of order are reduced and downgrading/provisions are reduced.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise Wide Risk Management Framework.
- Ensure preparation and maintenance of appropriate reports.
The Person
- A holder of a degree from a recognized university in a business related area. Possession of an MBA or Masters degree or relevant professional qualifications in a relevant field will be an added advantage.
- Have at least 4 years management experience in Banking, 3 years of which must be covering:
- Mortgage/construction finance.
- Customer/corporate relationship management.
- Corporate/Mortgage Credit Analysis and lending.
- Should have strong leadership skills with demonstrated competences in championing customer focus, and in managing people in multi-cultural environments.
- Should have excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
- Should be innovative in identifying and harnessing new and existing opportunities to maximize business.
- Should also have a good understanding of risk, credit policies and procedures.
Corporate Relationship Manager, Mortgage Large Corporates
Job Ref: MTG022012
The Position
Reporting to the Head, Large Corporate Mortgage Business, this position will be responsible for the growth, profitability and relationship management of a designated corporate mortgage business whilst ensuring implementation of an effective risk management framework
Key Responsibilities:
- To be the principal point of contact for the Bank's relationship with a designated portfolio of corporate mortgage customers.
- Market for and develop new business for mortgage products.
- Grow Corporate Mortgage revenues while increasing approved facility utilization.
- Maintain a good loan book, ensure accounts out of order are reduced and downgrading/provisions are reduced.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise Wide Risk Management Framework.
- Ensure preparation and maintenance of appropriate reports.
The Person
- A holder of a degree from a recognized university in a business related area. Possession of an MBA or Masters degree or relevant professional qualifications in a relevant field will be an added advantage.
- Have at least 6 years management experience in Banking, 3 years of which must have covered:
- Mortgage/construction finance.
- Customer/corporate relationship management.
- Corporate/Mortgage Credit Analysis and lending.
- Should have strong leadership skills with demonstrated competences in championing customer focus, and in managing people in multi-cultural environments.
- Should have excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
- Should be innovative in identifying and harnessing new and existing opportunities to maximize business.
- Should have a good understanding of risk, credit policies and procedures.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 13th July 2012.
Only short listed candidates will be contacted.
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