Technology Team Leader

 

 

Job Opportunity Technology Team Leader
Position(s)Department Contract Level	1Technology Full Time Middle
Start date	Immediate
Who we are	Mobisol is a leading German company for prepaid Solar Home Systems (SHS) dedicated to delivering a clean, affordable alternative to fossil fuels for low-income households living without access to reliable energy. Mobisol's products combine solar energy with innovative mobile technology and microfinance. Mobisol is currently serving over 30,000 customers in Tanzania and Rwanda. Mobisol is aspiring to scale rapidly in order to reach hundreds of thousands of households in off grid communities – thereby stimulating economic and social development in project countries while simultaneously contributing to global environmental protection.Our largest operations are in Tanzania where Mobisol has established a strong sales base as well as a qualified and highly motivated local team of over 180 employees. Mobisol Ltd has been established in 2013 to foster and expand our operations within the Tanzanian market and accompany our growth in East Africa. As part of our growth plans in Tanzania, Mobisol Ltd is looking for a Technology Team Leader.
Responsibilities	The main role of the Technology Team Leader is primarily responsible for the proper setup of the Regional Hub (RH) Technology department and oversees all activities of this department (including assembling and refurbishment and IT operations). The incumbent has to ensure that all processes are running correctly and smoothly and that all team members are performing accordingly.The responsibilities include but are not limited to: Supervise product technology  related operations in the ZonalHub in order to set the right working priorities for the team according to current demands Assembly and Refurbishment: Oversee the assembling processes and evaluate them based on the weekly report issued by the Assembly Technicians Oversee proper handling of repossessed systems and their appliances. This includes testing, repairing, refurbishment and classifying components in line with Mobisol guidelines. Ensure that procedures and processes for handling of re-possessed system is always adhered Oversee current stock and availability of spare parts for refurbishment, as well as support the Assembly Technician in ensuring the availability of all components in order to avoid shortages Capacity Building: Give input to further trainings to the Technical staff as well as other departments such as Customer Care, Mobisol Academy trainers, Sales & Marketing Support and if required train  each member of the Technology Department of the Regional Hub in their particular work Reporting: Report regularly about activities and progress in the Technology Department of the Regional Hub Collect, review & merge all reports from the Assembly & Refurbishment Technicians and IT and report to Chief Technology Officer. Reporting: Technology team leader reports to the ZonalHub Manager and Technology Operations Manager Authority: The Technology Team Leader has functional authority over the staff of the Technology Department of the ZonalHub
Job requirements	Qualifications and skills required: Bachelor's Degree in Electrics and Electronics , Engineering, IT communication or any other related field At least 2 years of experience in a similar position with similar level of responsibility Experience in managing a team of more than 5 people Experience in business reporting and strategic planning Highly organized with clear dissemination and collection of information to / from a team Ability to research, reconcile & communicate technical data to various recipients Effective team management & high level of interpersonal skills, talent for dissemination of technical knowledge to the team Strong sense of urgency and deadline driven, ability to set team priorities Dynamic self-starter, high energy and strong initiative Proactive, helpful, can-do attitude Well-organized, accurate and timeline-driven self-starter Ability to work independently and as part of a team Computer literacy in Microsoft Office programs Fluency in English and Kiswahili Willingness to relocate (if applicable) and travel within the Zone assigned Drivers Licence required
How to apply	Please send your CV and cover letter tojobstz@plugintheworld.com quoting "Technology Team leader" in the subject line. The closing date for receiving applications is December 12th, 2015.All applicants MUST send their applications to the email address provided above: hand delivered applications will not be accepted.  While we appreciate all responses to our request for applications, please understand that we will only contact short-listed candidates. Mobisol is an equal opportunity employer and encourages applications from qualified women and men, without discrimination. More information about Mobisol please visit – www.mobisol.co.tz