OPERATIONAL RISK AND QUALITY MANAGER(ORQM)

The National Social Security Fund (NSSF) which is the leading provider of social security services in Tanzania is hereby inviting applications from suitably qualified, dynamic and motivated Tanzanians to immediately fill vacant positions currently existing in the Fund.

Directorate of Actuarial and Risk Management 

1. POSITION: OPERATIONAL RISK AND QUALITY MANAGER(ORQM)

Report to: Director of Actuarial and Risk Management
Key Duties and Responsibilities
1. Assists the Director in the overall process of Enterprise Risk Management within the organization;
2. Develops, initiates, and reviews policies and procedures for the effective operation of enterprise risk management program and manages the day to day operation of the program;
3. Ensure that the overall risk assessment of all key risks imparting the organization is performed as appropriate;
4. Prepare and implement risk management training programs, risk-based performance measurement and incentives, and other change management programs;
5. Perform consultation with process owners to responds to all identified operational risks;
6. Ensure that enterprise risk issues are being appropriately investigated, evaluated, and resolved;
7. Ensure that the risk management plan is established, implemented, and maintained;
8. Establish, implement, and maintain an effective enterprise communication program;
9. Monitors the performance of the enterprise risk program and related activities on a continuous basis, taking appropriate actions to improve its effectiveness;
10. Enforce the implementation of Business Continuity Management Policy and perform policy review;
11. Ensure that Risk Assessment(RA), Business Impact Analysis(BIA) are performed, and Business Continuity Management(BCM) Strategy developed for the Business Continuity Planning;
12. Coordinates and oversees the implementation of Quality Management System (QMS);
13. Ensure that members/customers requirements are determined and promoted as appropriate;
14. Ensure that quality planning is performed, and Quality Policy and Quality Objectives are reviewed;
15. Ensure continual improvement of the Quality Management System through regular Quality Audits, and Management Review;
16. Perform peer review of QMS documents and recommend to Management Representative for approval; and
17. Any other duties as may be directed by the Director.
Competence Requirement

• Holder of postgraduate degree in Economics, Finance, Business Administration, Risk Management, Statistics or related field. Must have a strong quantitative background;

• At least three years of work experience at a senior position in Operational Risk Management or related field. Experience in financial sector will be an added advantage;

• Possess a good knowledge of the ISO 9001: 2008 Quality Management Standards;

• Ability to process, organize, analyze and present multi-functions/processes data;


• Must be a strong team player, preferably with internal and external customer relationship;

• Demonstrate the right attitude in terms of the ability to work under minimum supervision, being self motivated, working towards common goal, and confidence;

• Demonstrate a good understanding of Enterprise Risk Management, and Risk Management Process;

• Demonstrate a good understanding of Business Continuity Management including ability to perform Business Impact Analysis;

• Demonstrate a good understanding of Quality Management System;

• Excellent presentation skills-written, verbal and graphic communication;

• Keen attention to detail, highly organized, and ability to effectively perform multi-task and prioritize deliverables;

• Strong analytic and problem solving skills;

• Ability to learn quickly and solve poorly defined problems;

• Demonstrate an understanding and application of aCCelerate Governance Risk and Compliance(GRC) application or any other renown GRC application; and

• Fluency with Microsoft Office tools (Word, Excel, and PowerPoint). Knowledge with data analysis packages is an added advantage.

Competence Requirement

• A bachelor degree in Actuarial Science, Statistics, or Mathematics;

• Ability to apply various data collection techniques;

• Demonstrate better understanding of actuarial data requirement for a pension scheme;

• Demonstrate better understanding of actuarial and statistical modeling;

• Excellent presentation skills-written, verbal and graphic communication;

• Demonstrated the right attitude in terms of the ability to work under minimum supervision;

• Keen attention to detail and highly organized;

• Strong analytic, arithmetic and problem solving skills;

• Fluency with Microsoft Office tools (Word, Excel, and PowerPoint);

• Advanced skills in computing packages such as VBA, Minitab, SPSS; and

• Ability to perform computer programming is an added advantage.

Mode of application:
Applications in writing enclosing detailed curriculum vitae, certified copies of relevant certificates, contact address including telephone numbers, email address and names and addresses of three referees to be addressed to the undersigned.
Please take note of the following;

1. Applications without latest CVs will not be considered;

Director, Human Resources and Administration
National Social Security Fund,
P.O. Box 1322,
DAR ES SALAAM
The closing date for submission will be on 15th December, 2014. Only short listed candidates will be contacted