Access Network Operations Engineer

With the Google Access team, you'll work on cross-product and cross-team initiatives, working closely with cross-functional team members to refine and evolve our projects, as well as deploy fiber-based and other technologies to markets and communities around the globe. You like being on-the-ground, executing complex projects that bring internet access to people.

Responsibilities

Prepare and implement operations processes and procedures across multiple network operations.

Identify, evaluate and lead implementation of solutions and technologies to drive towards achieving excellence in network operations and proactive network fault management.

Assist in the identification of training and certification needs and implementation of programs to achieve the same.

Coordinate between the cross-functional teams, equipment suppliers and fiber contractors on any escalated and critical operations support related matters.

Assist in the definition and deployment of real time operations dashboards and associated processes, and assist in the preparation of documentation standards for the network assets.

Minimum qualifications

Bachelor's degree in computer science, computing, telecommunications or equivalent practical experience.

Experience in large scale network operations in a service provider environment.

Preferred qualifications

Current knowledge and hands-on experience in core and access transmission operations using SDH, DWDM and IP technologies.

Excellent technical acumen and a strong sense of focus, organization, meticulous attention to detail and proven ability to guide others to deliver outstanding results in a timely manner.

Creativity and the ability to work both independently and cross-functionally.

Distinctive analytical skills and ability to present and communicate with highly technical team.

Area

The Google Access team works to make Internet access more powerful, accessible and affordable for all. We also work to develop the next-generation technologies that will improve the lives and businesses of our millions of users around the planet. Want to change the world? Good. So do we.

Nairobi 

Do cool things that matter at Google Nairobi.

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Network Engineering 

Build infrastructure that scales beyond Google's ambitions.

Learn more about our Network Engineering roles

Access Network Operations Engineer