Assistant Accounts Executives

JOB VACANCIES

 

THE COMPANY OVERVIEW:

 

Tanzania Telecommunications Company Limited has been an operator in the Telecommunication Industry for over twenty (20) years providing both fixed and wireless Voice and Data services to various segments of customers in Tanzania.

 

The Company invites suitable candidates wishing to be part of the evolution of TTCL and its vision to be a leading world class communications service provider in Tanzania to apply for the position mentioned herein. Aspiring candidates must be energetic, results oriented and self driven, with requisite professional qualifications and experience for job and must demonstrate effective team building spirit and ability to fit in the dynamics of competitive business environment.

 

Applications are invited from suitable and competent Tanzanian Professionals to apply for the following positions currently existing in the Tanzania Telecommunications Company Limited (TTCL).

Position No:                4211200

Position Title:             Assistant Accounts Executive – Retail

 

Responsible to:           Accounts Executive

Location:                    Headquarters

Positions:                    3

 

Objective:

 

Provision of integrated voice/data/image/wireless products, services and solutions while making a profit, and achieves predetermined personal revenue goals including, win back, new revenue and the protection of existing revenue. Implements strong customer relationships and maintains a high level of customer service.

 

Key responsibilities

 

1. Assist in identifying new revenue opportunities by analyzing customers' business objectives and motivators; e.g. competitive environment, sales and financial objectives and tactical/strategic business plan
2. Assist in debt management and Credit Control of the customer accounts under portfolio as guided by the company's Credit Policy.
3. Maintain a strong working relationship with key Decision Makers, Owners, Department Heads or Communication Contacts to ensure acceptance of solution, successful sales negotiations and long term customer relations.
4. To implement identified strategies to counter competitor's activities and pro-actively protect network revenues and maintain working relationships.
5. Provides inputs in the preparation of proposals, sales presentations and explaining how TTCL's products and services will provide solutions to business requirements of the customers.
6. Obtains customer commitment and negotiates conditions of sale e.g. lease, outright purchase, contracts and presents completed documentation for authorization.
7. To execute customer account plans, and sales plans focused on generating new and protecting existing revenue, and ensure overall customer satisfaction.
8. Assists in planning, scheduling and implementing promotional activities e.g. trade shows, sales campaigns, product seminars, etc.

 

Key Accountabilities:-

 

Achievement of Key Result Areas and Key Performance Indicators in relation to: Sales budget, Revenue budget, Customer satisfaction, Churn, Customer Profitability (ARPU) and debt growth/decline

 

Profile/Key Competencies:-

 

• Advanced diploma in Business Studies/Administration/ Marketing/IT OR equivalent education
• Experience of two years in dealing with Major accounts or Customer Relationship Management
• Demonstrated ability in sales closure and ability to work in a highly competitive industry.
• Knowledge of competitive communication industry issues and technologies
• Ability to plan and organize in a self directed environment
• Ability to establish relationships with decision makers to increase sales
• Sales negotiation skills, aggressive and results-oriented
• Knowledge in computer and basic software applications

Mode of Application:

 

• Application should be submitted on the Application Form accessible in TTCL website www.ttcl.co.tz

 

• You are requested to follow the instructions provided in the application form. Failure to comply with the instructions may lead to disqualification of application form.

 

• The job reference number should be clearly indicated in the space provided on the application form

 

• If any difficulties when applying contact our system administrator on 022 214 2553, 022 214 2607 during working hours for assistance.

 

• Closing date and time: On 28^th July, 2014 at 16.30 hrs