Tuesday, July 22, 2014

ASSISTANT ACCOUNTS EXECUTIVE (WHOLESALE)



ASSISTANT ACCOUNTS EXECUTIVE (WHOLESALE)
Summary
To assist the Account Executives to profitably manage customer accounts by selling and buying voice/data/leased transmission(capacities)/co-location/Internet bandwidth/Intelsat space lease services and solutions. Achieving performance targets in terms of revenue generation, protection of existing revenue, cost contentment and customer care is fundamental.

Closing Date: Monday, July 28, 2014
Reports To:- Account Executive

Duties  
1. To assist the Account Executives to develop and evolve customer plans that focus on generating new and protecting existing revenue in accordance with the company marketing plans.2. Ensure proper maintenance of customer documentations and records including sales data and monthly bills.3. Assist the Account Executives in conducting Market Intelligence with respect to Competitors' Carrier activities as directed by sales team's research requirements e.g. launch of new products, tariffs, termination rates, customer base etc.4. Assist the Account Executives for debt management of respective Accounts under her/his portfolio with guidance of Company's credit policy.5. To serve as the main communication link with the Company for respective accounts including receiving problems/complaints regarding breakdown/service outage, poor quality of service and channel them to appropriate parties for execution.6. Provides first hand support to all non-mobile customers, Intelsat local customers, lease facilities customers in regards of service availability, delivery of monthly bills and collection of payments for outstanding dues.7. Assist the Account Executives to develop and evolves customer account plans, and sales plans focused on generating new and protecting existing revenue.8. Assist the Account Executives to coordinate and preparations of invoices for payments and account settlements for both national and international.9. Assist the Account Executives in terms of credit verification and regular observation of terms and conditions for invoicing, payment & provide respective reports regularly.

Qualifications
• Minimum requirement is a Diploma in Business Administration and/ or equivalent qualifications from the recognized institute.• Minimum (2) years experience in sales and/or Service support• Sales revenue plan• Customer satisfaction• Customer profitability• Debt growth/Decline• Sales negotiation skills• Computer knowledge
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