POSITION DESCRIPTION:
Required Candidates: 16 Customer Services Agent, 2 Senior Customer Services Agents
Educational Requirements: College/University Diploma or Higher
Skills Required: I.T Knowledge, Electronics/Customer Services
Core Competencies:
* Excellent Communication skills, relationship building and interpersonal skills
* Computer literate & have IT skills set ( Basic trouble shooting etc)
*Relevant Product Knowledge
Handles irate and difficult clients with appropriate skills set
*Takes ownership in resolving queries
* Professional
* Positive attitude and willingness to learn
Educational Requirements: College/University Diploma or Higher
Skills Required: I.T Knowledge, Electronics/Customer Services
Core Competencies:
* Excellent Communication skills, relationship building and interpersonal skills
* Computer literate & have IT skills set ( Basic trouble shooting etc)
*Relevant Product Knowledge
Handles irate and difficult clients with appropriate skills set
*Takes ownership in resolving queries
* Professional
* Positive attitude and willingness to learn
APPLICATION INSTRUCTIONS:
All interested candidates should contact:
Irene Damas - Training Division| Mob: +255718215524| Land: +255 22 2113502/118302
P.O.Box 10295, Plot No:1380/208, Bibi Titi Mohammed Road,Dar Es Salaam, Tanzania|
Website: www.technobraingroup.com
Irene Damas - Training Division| Mob: +255718215524| Land: +255 22 2113502/118302
P.O.Box 10295, Plot No:1380/208, Bibi Titi Mohammed Road,Dar Es Salaam, Tanzania|
Website: www.technobraingroup.com
Posts
0 comments:
Post a Comment