SELECT CENTRE MANAGER - I&M Bank

I&M Bank is seeking to recruit a highly competent individual for the position of  Select Centre Manager to manage the Bank's premier high-networth customer branch offering differentiated services to our clientele :

REF: SCM/01/2015 – SELECT CENTRE MANAGER

 Job Summary:

The ideal candidate will be responsible for delivering the Bank's Select offering for customers who receive differentiated services, as well as growing the number of select customers in line with set targets. The overriding business objective is fostering loyalty among high net worth customers thereby maintaining and growing the banks low cost deposits.

 Key Duties and Responsibilities:

The Incumbent will report to the General Manager, Commercial Banking and will be responsible for:

Maintaining all services in Select Centre at the highest quality standards;

Regularly communicating with all Select customers Monitoring, managing and growing the select portfolio by tracking the number of select customers, fall out/fall in of select customers, and value of deposits under the portfolio;

Conducting marketing activities to increase the Select customer numbers;

Training staff attached to Select Centre to offer best personalized services at all times;

Organizing promotional activities for select customers;

Overseeing the administration at the Select Centre.

Minimum requirements:

Bachelor's degree in Marketing, Business Administration or its equivalent from a recognized institution.

Master's degree in Marketing, Strategic Management or its equivalent from a recognized institution will be an added advantage; and

Professional qualifications such as AKIB and CIM or its equivalent will be an added advantage.

At least 5 relevant managerial years' experience.

Ability to write complex letters, comprehensive reports and to perform complex calculations and analyze financial statements.

Excellent communication and interpersonal skills;

Strong leadership, motivation and managerial skills

Excellent problem solving and decision making skills;

Good networking skills;

Ability to drive performance

Knowledge of operational policies, procedures and legalities relevant to branch operations

 If you believe you meet the above requirements, send your application together with a comprehensive curriculum vitae indicating your qualifications, present position, contact and names of three referees. Your application should reach the below address on or before  24th January 2015 Please quote reference number followed by the position applied for in the application

 AGM- Human Resources

I&M Bank Limited

I & M Tower, Kenyatta Avenue

P.O Box 30238 – 00100, Nairobi

 Or email: recruit@imbank.co.ke

 Only short listed candidates will be contacted. Canvassing will lead to automatic disqualification.