Human Resources Manager

Crown Agents USA, Inc. (CA-USA) is seeking a

Human Resources Manager

for the Human Resources Management and Development Department in our Washington, DC office.

Our Business

Crown Agents is an international development company employing over 600 personnel worldwide with a presence in more than 40 countries, subsidiaries in 12 countries, and permanent staff working on the ground in 22 corporate offices in Africa, Asia Latin America, Japan, the United Kingdom, and the United States. Crown Agents provides direct assistance, management consulting, and human and institutional development for public and private sector clients in customs and trade facilitation, public financial management, procurement, logistics, and health systems strengthening.

Crown Agents USA (CA-USA), the U.S. incorporated subsidiary of CA Group, provides direct procurement services, technical assistance, and training to improve health outcomes, establish good governance, and stimulate economic growth across the developing world. Established practice areas include Health, Supply Chain Services, Food Security, and M&E. Since its incorporation in the United States in 1998, CA-USA has provided technical assistance services and support to U.S. Government agencies and international organizations such as the U.S. Agency for International Development (USAID), the Millennium Challenge Corporation (MCC), the U.S. Trade and Development Agency (USTDA), and the Gates Foundation.

Role & Responsibilities

To contribute to the profitable growth of CA-USA by:

• Managing the Human Resources department while providing a full and professional Human Resources service to the company.
• Working with business managers and staff in the development of a performance management culture and the delivery of business goals.

Specific Responsibilities

Human Resources Management

• Manage and oversee the domestic and international Human Resources function.
• Update, maintain, and provide orientation programs for new employees.
• Review Human Resources policies and practices to maintain compliance with local and international labor laws while gauging for industry best practices.
• As changes in law require, produce and share information to Human Resources group.
• Manage, implement, and provide revisions to the Annual Performance Evaluation process.
• Research local labor laws and provide recommendations for employment actions.
• Draft local, third country national, and expatriate benefit and allowance packages for contingent positions.
• Provide support in the international offer and employment agreement drafting process.
• Administer benefits programs for local, third country national, and expatriate staff.
• Collect Human Resources metrics, analyze the data, and report trends.
• Manage all associated tasks leading to a smooth operating environment for the HR department.

Compliance

• Oversee the accurate documentation of Human Resources related filings including EEO, Vets 100.
• Investigate and resolve HR issues in conjunction with international office representatives.

· Update Employee Handbooks to reflect changes in company procedures or benefits.

Personnel Management

• Manage, supervise, mentor and train HR Staff.
• Provide oversight of front desk operations.
• Guide, monitor and appraise HR staff regarding annual performance targets that support Recruitment & Business Operations goals as framed in the Annual Operating Plan.

Employee Relations

• Counsel staff on work and personal matters within a confidential, empathic and business-aware environment.

Special Projects

• Design, develop and administer special projects, including the employee awards programs.
• Assist the parent company with the implementation of upgrades to the shared HRIS system.
• Maintain corporate Human Resources websites.
• Other duties as assigned.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field required.
• PHR certification preferred.
• Fluency in English is required.
• Related work experience directly supervising and providing mentorship and guidance to Human Resources team members.
• Five or more years of Human Resources experience with demonstrated work history in the areas of employee relations, benefits administration, knowledge of domestic and international labor law application, reviewing employment offers, and compensation planning required.
• Three or more years' international Human Resources experience, preferably in international development.
• Must demonstrate personal attributes such as loyalty and integrity in addition to being determined and thorough, which is inherent in this position.

HOW TO APPLY:

Application Process

To apply to this position, please email your CV to careers@crownagents.com. Include your name, along with "14-111 Human Resources Manager", in the subject line. Visit our website atwww.crownagentsusa.com for more information about our company. No phone calls, faxes or walk-ins please. Crown Agents USA, Inc. is an Equal Opportunity EmployerM/F/D/V.

Candidate must be able to demonstrate legal right to work in the United States.

Crown Agents USA will provide reasonable accommodations to applicants with qualified disabilities in accordance with the ADA. If you require a reasonable accommodation for our application process, please contact our Recruiting department directly. Requests will be kept confidential and shared strictly on a need-to-know basis only.