You are responsible for tracking, capturing and accurately reporting the online charging revenue streams
Key Responsibilities
• Carry-out Internal Control Environment (ICE) in relation to Convergent Billing System (CBS) operational environment by executing controls designed and approved by management to ensure efficient operation of the CBS Platform.
• Support customer service with customer complaint related to online charging and ensure all complaints are addressed accordingly.
• Monitor CBS charging in all EDRs per specified tariffs and measures of charging and report all exceptions for corrective measures.
• Support finance department on month end closing by providing revenue streams and responding to their inquiry on any of revenue streams that require clarifications
• Work closely with internal stake holders to ensure all issues identified on CBS system are addressed on time to ensure accurate reporting of company revenues.
• Follow up on online charging platform issues raised by auditors to ensure are addressed and fixed on time.
• Carry-out Internal Control Environment (ICE) in relation to Convergent Billing System (CBS) operational environment by executing controls designed and approved by management to ensure efficient operation of the CBS Platform.
• Support customer service with customer complaint related to online charging and ensure all complaints are addressed accordingly.
• Monitor CBS charging in all EDRs per specified tariffs and measures of charging and report all exceptions for corrective measures.
• Support finance department on month end closing by providing revenue streams and responding to their inquiry on any of revenue streams that require clarifications
• Work closely with internal stake holders to ensure all issues identified on CBS system are addressed on time to ensure accurate reporting of company revenues.
• Follow up on online charging platform issues raised by auditors to ensure are addressed and fixed on time.
Position Requirements
• University degree in IT, engineering, computer science or related fields
• Strong programming background and self-efficient in writing SQL scripts
• Work experience in the related field of 3 years and above especially in the area of prepaid and postpaid will be an added advantage
• University degree in IT, engineering, computer science or related fields
• Strong programming background and self-efficient in writing SQL scripts
• Work experience in the related field of 3 years and above especially in the area of prepaid and postpaid will be an added advantage
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