Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
About Your Job:
As Reservation & Ticketing Agent, you will be responsible for duties such as making and confirming reservations for passengers, selling tickets and to assist passengers requiring special assistance to board or depart conveyance.
You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You will deal with customers at the counter, and other related administration duties.
About You:
To be successful in this role, you must have a minimum High School education, with at least 3 years experience in a similar capacity. You have to be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of the world's geography. Excellent communication skills in English, and a strong command of the MS Office Suite will be required.
You must be currently eligible to live and work in Australia.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of NOC for QR Staff (CV for external applicants)
Reservations & Ticketing Agent | Qatar Airways | Melbourne
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