From the Daily News of 22nd August
With FNB, you can be part of a company that offers you a career, not Just a Job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our Innovative thinking and challenging our employees to think differently and develop In to the thought leaders of the future. The foundation of our success Is in our entrepreneurial culture and the belief that our people are our Single most Important resource.
If you share our values of being helpful, effective, ethical, innovative, and accountable and you have one Simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and Join a winning team.
• Good communication skills
• Leadership skills
• Negotiation skills
• Ability to influence
• People Management
• Presentation skills
• B.Com or equivalent qualification is required
• Management skills - minimum 3 years expe . ence at a managerial level
responsible for a large size team
• 5-8 years experience in card products and card operations
• In depth knowledge of all the Bank's products, procedure and policies
• Computer literate in terms of Word, Excel and Power Point
• Acquisition of Merchants for both Visa and MasterCard
• Manage daily POS request processing and upload
• POS terminal deployment
• Manage card transactions disputes, fraud monitoring and risk management, audit and compliance issues
• Handle customer complaints
• Fees collection
• day to day reconciliations of Visa and MasterCard
• Implementation of Group standard service deilvery metric (SLA)
• Training of Relationship Managers and Merchants
• Implementation of the Group processes to all Merchants
• Ensure ~YC documents are obtained from Merchants before data capturing
• Managing targets and budget goals for the Business Unit. whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage and control the activities of Point of Sale and field support services Suppliers and Vendors
• Attend to queries of clients regarding goods received and dispatched at Point of Sale and resolve live software issues
• Ensure team keep records of all software problems experienced on 'Live' software and record changes and update system (Remedy) for asset movement control
• Manage and control all Point of Sale equipment for the Bank to ensure efficient operations
• Quality assurance monitoring
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance
• Investigate and report-on financial racoverlgs due from Merchants
• Monitor changes in Legislation. regulations, initiatives and relevant Industry practices. Ensure drafting and implementation of appropriate interventions
• Ensure Compliance with Audit requirements
With FNB, you can be part of a company that offers you a career, not Just a Job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our Innovative thinking and challenging our employees to think differently and develop In to the thought leaders of the future. The foundation of our success Is in our entrepreneurial culture and the belief that our people are our Single most Important resource.
If you share our values of being helpful, effective, ethical, innovative, and accountable and you have one Simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and Join a winning team.
• Good communication skills
• Leadership skills
• Negotiation skills
• Ability to influence
• People Management
• Presentation skills
• B.Com or equivalent qualification is required
• Management skills - minimum 3 years expe . ence at a managerial level
responsible for a large size team
• 5-8 years experience in card products and card operations
• In depth knowledge of all the Bank's products, procedure and policies
• Computer literate in terms of Word, Excel and Power Point
• Acquisition of Merchants for both Visa and MasterCard
• Manage daily POS request processing and upload
• POS terminal deployment
• Manage card transactions disputes, fraud monitoring and risk management, audit and compliance issues
• Handle customer complaints
• Fees collection
• day to day reconciliations of Visa and MasterCard
• Implementation of Group standard service deilvery metric (SLA)
• Training of Relationship Managers and Merchants
• Implementation of the Group processes to all Merchants
• Ensure ~YC documents are obtained from Merchants before data capturing
• Managing targets and budget goals for the Business Unit. whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage and control the activities of Point of Sale and field support services Suppliers and Vendors
• Attend to queries of clients regarding goods received and dispatched at Point of Sale and resolve live software issues
• Ensure team keep records of all software problems experienced on 'Live' software and record changes and update system (Remedy) for asset movement control
• Manage and control all Point of Sale equipment for the Bank to ensure efficient operations
• Quality assurance monitoring
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance
• Investigate and report-on financial racoverlgs due from Merchants
• Monitor changes in Legislation. regulations, initiatives and relevant Industry practices. Ensure drafting and implementation of appropriate interventions
• Ensure Compliance with Audit requirements
APPLICATION INSTRUCTIONS:
HOWTO APPLY: Send your CV to; First National Bank Tanzania, FNB House, Ohio Street P.O Box 72290. Dar es Salaam. Tanzania,
The closing date for applications is Wednesday 27th August 20 14 Only shortlisted candidates will be contacted.
For more information please contact +25576B989 104 FN8 is an equal opportunity employer.
The closing date for applications is Wednesday 27th August 20 14 Only shortlisted candidates will be contacted.
For more information please contact +25576B989 104 FN8 is an equal opportunity employer.
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