From the Daily News of 22nd August
With FNB, you can be part of a company that offers you a career, not Just a Job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our Innovative thinking and challenging our employees to think differently and develop In to the thought leaders of the future. The foundation of our success Is in our entrepreneurial culture and the belief that our people are our Single most Important resource.
If you share our values of being helpful, effective, ethical, innovative, and accountable and you have one Simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and Join a winning team.
Merchant services service consultant
Key results areas
• Acquiring of Merchants
• Loading of Merchant information on Remedy and authorization
• Point of Sale deployment
• Processing of application procedures. meet timelines in order to drive and achieve relevant sales targets
• Implementation of the Group processes to all Merchants
• Implementation of Group standard service delivery m~ric (SLA)
• Training Merchants
• Fraud monitoring
• Attending to queries from Merchants
• Ensure KYC documents are obtained from Merchants before data capturing
• Managing targets and budget goals for the Business Unit. whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage and control the activities of Point of Sale and field support services Suppliers and Vendors
• Attend to queries of clients regarding goods received and dispatched at Poiht of Sale and resolve live software issues
• To ensure team keep records of all software problems experienced on 'Live' software and record changes an update system (Remedy) for asset movement control
• To manage and control all Point of Sale Equipment for the Bank to ensure efficient operations
• Responsible for quality assurance monitoring.
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance
• Investigate and report on financial recoveries due from Merchants
• To monitor changes in legislation, regulations. initiatives and relevant industry practices. Ensure drafting and Implementation of appropriate Interventions
., Ensure Compliance with Audit requirements
• Strong selling skills
• Ability to deal with demand-ingclients
• Energetic and enquiring
• Self motivated, proactive and positive attitude
• Work independently requiring minimal supervision
• Good communication skills
• leadership skills
• Negotiation skills
• Ability to influence
• People Management
• Presentation skills
• 2-3 years experience in operations, ATMs. card products and card operations
• In depth knowledge of all the Bank's products, procedure and policies
• Computer literate in terms of Word, Excel and Power Point
• 3 years business degree or equivalent qualification required
With FNB, you can be part of a company that offers you a career, not Just a Job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit.
We share ACCOUNTABILITY with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our Innovative thinking and challenging our employees to think differently and develop In to the thought leaders of the future. The foundation of our success Is in our entrepreneurial culture and the belief that our people are our Single most Important resource.
If you share our values of being helpful, effective, ethical, innovative, and accountable and you have one Simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and Join a winning team.
Merchant services service consultant
Key results areas
• Acquiring of Merchants
• Loading of Merchant information on Remedy and authorization
• Point of Sale deployment
• Processing of application procedures. meet timelines in order to drive and achieve relevant sales targets
• Implementation of the Group processes to all Merchants
• Implementation of Group standard service delivery m~ric (SLA)
• Training Merchants
• Fraud monitoring
• Attending to queries from Merchants
• Ensure KYC documents are obtained from Merchants before data capturing
• Managing targets and budget goals for the Business Unit. whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Manage and control the activities of Point of Sale and field support services Suppliers and Vendors
• Attend to queries of clients regarding goods received and dispatched at Poiht of Sale and resolve live software issues
• To ensure team keep records of all software problems experienced on 'Live' software and record changes an update system (Remedy) for asset movement control
• To manage and control all Point of Sale Equipment for the Bank to ensure efficient operations
• Responsible for quality assurance monitoring.
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance
• Investigate and report on financial recoveries due from Merchants
• To monitor changes in legislation, regulations. initiatives and relevant industry practices. Ensure drafting and Implementation of appropriate Interventions
., Ensure Compliance with Audit requirements
• Strong selling skills
• Ability to deal with demand-ingclients
• Energetic and enquiring
• Self motivated, proactive and positive attitude
• Work independently requiring minimal supervision
• Good communication skills
• leadership skills
• Negotiation skills
• Ability to influence
• People Management
• Presentation skills
• 2-3 years experience in operations, ATMs. card products and card operations
• In depth knowledge of all the Bank's products, procedure and policies
• Computer literate in terms of Word, Excel and Power Point
• 3 years business degree or equivalent qualification required
APPLICATION INSTRUCTIONS:
HOWTO APPLY: Send your CV to; First National Bank Tanzania, FNB House, Ohio Street P.O Box 72290. Dar es Salaam. Tanzania,
The closing date for applications is Wednesday 27th August 20 14 Only shortlisted candidates will be contacted.
For more information please contact +25576B989 104 FN8 is an equal opportunity employer.
The closing date for applications is Wednesday 27th August 20 14 Only shortlisted candidates will be contacted.
For more information please contact +25576B989 104 FN8 is an equal opportunity employer.
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