Exim Bank (Tanzania) Limited is one of the fastest growing regional bank and one that is offering wide spectrum of banking products and services. Exim Bank (Tanzania) Limited promotes equal employment opportunity and provides a conducive and challenging work environment for existing and potential employees to fully realize their potential. The bank now wishes to recruit a qualified and highly motivated Relationship Managers.
Position: Relationship Manager
Reporting to: Head - Retail
Location: Dar Es Salam
PURPOSE OF JOB
The purpose of this role is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
PRINCIPAL ACCOUNTABILITIES
1. RESPONSIBILITIES
• Building relationship with a portfolio of customers assigned to become a first point of contact for their banking needs.
• Grow the CASA of the existing client portfolio as per the target given.
• To meet the fee income goal through the existing clients portfolio.
• To provide a personalized and committed banking services to the customers in the portfolio, such as reviews on customers' accounts and giving each customer the opportunity to make informed choices on their everyday banking.
• Identification of cross-sell opportunities in the customer portfolio assigned.
• Developing and maintaining a sales/queries management data base which can be used for review purposes, analysis of branch performance and reflection for improvement
• Working with branch managers to anticipate key issues, identifying useful opportunities and offering professional expertise/solutions to all stake holders.
• Use referral from existing clients in the portfolio to open new client accounts
• Have a good understanding of all products/services offered by EXIM to be able to serve the client better
• Prepare Position reports to the Branch Manager
2. INTERACTION WITH OTHERS
• Internal: Regular contact with Head-Retail, Cluster heads, Branch managers and others
• External: : Regular Interaction with customers and clients
QUALIFICATION AND EXPERIENCE REQUIRED
• University degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing
• Minimum of two years relevant working experience in a similar position
• Computer literacy and knowledge of new evolving technology systems
COMPETENCY REQUIRED
• Ability to assess customer needs and develop products that suits their needs
• Self-confident, ambitious, willing to take challenges
• High energy level and aggressive
• Self motivated, fast learning with a proven ability to work independently under pressure and high efficiency
• Experience in structured trade finance, syndication and project financing will be an added advantage
• Posses in depth understanding and knowledge of retail banking Products viz (liabilities, acquisitions, cash management, credit cards, sales products etc)
• Proven sales experience in a client relationship role within retail banking
OTHERS
• Carry out work in accordance with the banks procedures
• Perform the assigned tasks with due diligence
• Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank
If you are interested and ready for great challenges, please send your application letter, enclosing full Curriculum Vitae, copies of relevant certificates and testimonials, three names and address of referees one of whom should be from current employer by 09th July 2014.
Human Resources Manager
Exim Bank (Tanzania) Limited
3rd Floor, Exim Tower
P. O. Box 1431
Dar Es Salaam
Email: hrrecruit@eximbank-tz.com
We thank all those who will show interest in working with us, but regrettably we will only be able to contact short listed candidates.
Position: Relationship Manager
Reporting to: Head - Retail
Location: Dar Es Salam
PURPOSE OF JOB
The purpose of this role is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
PRINCIPAL ACCOUNTABILITIES
1. RESPONSIBILITIES
• Building relationship with a portfolio of customers assigned to become a first point of contact for their banking needs.
• Grow the CASA of the existing client portfolio as per the target given.
• To meet the fee income goal through the existing clients portfolio.
• To provide a personalized and committed banking services to the customers in the portfolio, such as reviews on customers' accounts and giving each customer the opportunity to make informed choices on their everyday banking.
• Identification of cross-sell opportunities in the customer portfolio assigned.
• Developing and maintaining a sales/queries management data base which can be used for review purposes, analysis of branch performance and reflection for improvement
• Working with branch managers to anticipate key issues, identifying useful opportunities and offering professional expertise/solutions to all stake holders.
• Use referral from existing clients in the portfolio to open new client accounts
• Have a good understanding of all products/services offered by EXIM to be able to serve the client better
• Prepare Position reports to the Branch Manager
2. INTERACTION WITH OTHERS
• Internal: Regular contact with Head-Retail, Cluster heads, Branch managers and others
• External: : Regular Interaction with customers and clients
QUALIFICATION AND EXPERIENCE REQUIRED
• University degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing
• Minimum of two years relevant working experience in a similar position
• Computer literacy and knowledge of new evolving technology systems
COMPETENCY REQUIRED
• Ability to assess customer needs and develop products that suits their needs
• Self-confident, ambitious, willing to take challenges
• High energy level and aggressive
• Self motivated, fast learning with a proven ability to work independently under pressure and high efficiency
• Experience in structured trade finance, syndication and project financing will be an added advantage
• Posses in depth understanding and knowledge of retail banking Products viz (liabilities, acquisitions, cash management, credit cards, sales products etc)
• Proven sales experience in a client relationship role within retail banking
OTHERS
• Carry out work in accordance with the banks procedures
• Perform the assigned tasks with due diligence
• Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank
If you are interested and ready for great challenges, please send your application letter, enclosing full Curriculum Vitae, copies of relevant certificates and testimonials, three names and address of referees one of whom should be from current employer by 09th July 2014.
Human Resources Manager
Exim Bank (Tanzania) Limited
3rd Floor, Exim Tower
P. O. Box 1431
Dar Es Salaam
Email: hrrecruit@eximbank-tz.com
We thank all those who will show interest in working with us, but regrettably we will only be able to contact short listed candidates.
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